Today, I want to tell you how I came to know my sweet amiga, Lourdes. Lourdes is the cleaning lady where I work. She looks hispanic and any doubts about that are confirmed when she opens her mouth and speaks in her heavily accented English. When I started this job, I wanted so bad to speak to her in Spanish but I was afraid, even though it is not hard to tell that Lourdes is a naturally, unbelievably happy person. So I resorted to just saying “Gracias” when she returned the trashcan to me after emptying it and that was it. This continued for a few weeks. Until one day I was in the first-aid room organizing some things and she came in to mop the floors. She said her usual cheerful, “Good morning!” and I replied with an equally excited “Good morning!” She then, out of the blue, asked me if I spoke Spanish. I then started blurting out (in Spanish) that, yes, I speak Spanish, I lived in Guatemala for a year, and I’ve really been wanting to speak with her! She was so excited! And did not hesitate to start speaking back to me in the characteristically fast mexican-spanish, which threw me for a loop at first but, luckily, I was quickly able to decipher the words and order them into intelligible sentences in my head. From that point forward, she has not spoken another word to me in English. And I love it. I have since heard all about her teenage daughters, her boyfriend, and the baby they have on the way! I don’t know what I am going to do without her when she’s on maternity leave!
But anyway, back to the story about her name calling. We have a temp agency that does all the hiring for our company and they have offices in our lobby. Lourdes arrives every morning, bright and early, and starts cleaning the front offices right away. I arrive about 7:45am and she comes in the get the trash and mop around 7:50am every morning. The guy who usually works in the morning for the staffing agency arrives before I do so Lourdes has no problem slipping in to grab their trash. But last week he was on vacation so his assistant was coming in for the early shift. Problem is, she didn’t arrive until around 8:05am – after Lourdes had already been through our offices. And, unfortunately, Lourdes doesn’t have keys to open their doors so she wasn’t able to empty the trash before moving on to different parts of the plant. The Assistant said something to me about Lourdes not picking up their trash and I told her that she wasn’t doing it on purpose, she simply couldn’t get in the door to do it because she, the Assistant, arrives much later than the normal morning guy. But I told her that I would talk to Lourdes and ask her to come grab it. So I went out into the plant where I knew Lourdes was working and told her that I knew it wasn’t her fault, but that if she had time, could she get the trash from the temp service’s office. She was a little perturbed. And I understood. Lourdes is one of the hardest workers I have ever met, mexican or otherwise. She is in charge of cleaning the whole plant and she doesn’t have time to backtrack to places she’s already cleaned. She has a schedule and she has to stick to it in order to get everything done. And I told her that. I told her that it was the temp service’s fault for not being there and only if she had time, would she take the trash out. And if not, I would ask the Assistant to set the trash outside the door after she left so it would be accessible in the morning. She did go and get it later, but not before the assistant went to our HR manager to tell her of Lourdes’ negligence. Now, the HR manager is fabulous. So she went over with Lourdes and Lourdes was able to show her that the part she has been able to clean was really clean and that the problem was that she simply didn’t have access to the trash. HR Manager agrees, Lourdes does a great job. But Assistant did succeed in pissing Lourdes off. The next morning Lourdes told what all happened with the HR Manager. I asked her if she wanted me to say anything to the HR Manager and she said she felt like it was all okay now. But then she proceeded to tell me what a beautiful person I was. She told me that not only was I beautiful on the outside, but that same beauty she could also see on the inside. She said rarely is she treated as nicely by white people as she has been by me. She told me that Assistant was pretty on the outside, but that outside beauty doesn’t matter if it is not also on the inside. She said “It is as if you were a Mexican.” To which I responded “Thank you! That makes me so happy!” She thanked me again, bid me a “feliz día,” and went on her way.
So why did I take her calling me a Mexican as a high compliment?
Because she noticed that I cared. That I was striving to understand. That I wasn’t stereotyping her and discounting her work. She knows it’s not glamorous, but she’s doing her part to support her little family and fight for her piece of the American Dream. And I respect that. I respect her.
And for that, I know that I have Peace Corps to thank. Without having been in her exact shoes, trying to live in a country with a backward culture and a seemingly impossible language, I wouldn’t have tried so hard to befriend. And to defend her. And I hope that when Eduardo arrives, the people that he encounters give him the same respect and allow him the same dignity. Ojala. Because until you’ve walked a mile in their shoes…
So now, the majority of the Latinos working in the plant know I speak Spanish and don’t even bother with English anymore. And I really do love it. Although it is humorous when someone who doesn’t know walks by me speaking to Lourdes and later asks her “¿Ella habla Español?” to which Lourdes responds, “Oh, yeah. Her spanish is perfect. She lived in Guatemala for a year and has a Guatemalan boyfriend who she plans to marry…… etc.” And I just smile to myself and think, while I know my Spanish isn’t perfect, I’m glad they appreciate my effort and more that anything else, accept me as one of their own.
(For the record, Assistant is beautiful and a really nice person, but just didn’t know how offensive criticizing Lourdes work would be. But I’m only hoping you can learn from her mistake.)